FAQ

What we need is the model name, part number, serial number and year of manufacture. This information can be found on the nameplate located on the column of the lift. 

1. Check that the lifter is loaded.
2. Check that the charger is intact.
3. Check that the lift's charging connection is intact.
4. Check electrical voltage to and from control board.

Batteries should be charged every night for at least 8 hours. Avoid complete discharge which destroys the batteries.

Always keep the batteries charged if the lifter will not be used for a longer period of time, for example during vacations and weekends. The lifter can be left with the charger connected for an unlimited time without risk of overcharging.

The trolley's voltage indicator lights up red when the batteries need recharging. If the lift trolley is left unused for 20 minutes, it goes into a so-called sleep mode. This causes the voltage indicator to go out. The lift trolley is restarted again via the on/off button.

Important!

• Only chargers supplied or approved by Hallins may be used
• The charger must not be exposed to water
• The trolley must be stored in a well-ventilated area when it is being loaded
• Always connect the charger to the lift trolley before connecting it to the mains.