Frequently asked questions about service and maintenance
Here you will find answers to the most frequently asked questions about the service and maintenance of our products. If you can't find the information you are looking for, you are welcome to contact your dealer or us at Hallins.
Questions regarding lifts
What we need is the model name, part number, serial number and year of manufacture. This information can be found on the nameplate located on the column of the lift.
- Check that the lifter is loaded.
- Check that the charger is intact.
- Check that the lift's charging connection is intact.
- Check electrical voltage to and from control board.
Batteries should be charged every night for at least 8 hours. Avoid complete discharge which destroys the batteries.
Always keep the batteries charged if the lifter will not be used for a longer period of time, for example during vacations and weekends. The lifter can be left with the charger connected for an unlimited time without risk of overcharging.
The trolley's voltage indicator lights up red when the batteries need recharging. If the lift trolley is left unused for 20 minutes, it goes into a so-called sleep mode. This causes the voltage indicator to go out. The lift trolley is restarted again via the on/off button.
Important!
- Only chargers supplied or approved by Hallins may be used
- The charger must not be exposed to water
- The trolley must be stored in a well-ventilated area when it is being loaded
- Always connect the charger to the lift trolley before connecting it to the mains.
Questions about Temptainer
What we need is the model name, part number, serial number and year of manufacture. This information can be found on the nameplate located on the back of the box.
- Check that you have power to the box.
- Check that the coil cord is intact. Check that fans and cooling elements are clean and free of dust and dirt.
- Check the ambient temperature. A peltier cooling system will not cool down more than 20 degrees from the ambient temperature. Also, make sure that the cooling system has enough space to bring in fresh air.
Stainless steel - Hot water and detergent
- Clean with a dishcloth and wipe with a soft water-absorbent lint-free cloth.
- Always remove lime, fat, starch and protein stains directly.
- You can get corrosion under such stains.
Cleaning agents
- Cleaning agents with a pH value >12.5 are recommended.
- Cleaning agents should be used at the concentration recommended by the manufacturer of the cleaning agent.
- Use commonly available food-grade cleaning and disinfecting agents used in restaurants and commercial kitchens when cleaning this type of product.
Questions regarding wagons
We offer a wide range of carts, including serving carts, rolling tables, canteen carts and basket stacking carts. Our models are suitable for serving, transportation and storage in various environments such as restaurants, commercial kitchens, laboratories and offices.
Yes, we offer the possibility of customized solutions. Contact us and we will help you create a trolley that meets your specific requirements for dimensions, materials and function.
Our trolleys are made from durable materials such as stainless steel, laminates and chromed steel tubes, making them both durable and easy to maintain.
It depends on the model, but our trolleys have a maximum load that varies between 100 and 200 kg. See the specifications of each product for more information.
Our trolleys are easy to clean. Use a damp cloth and a mild detergent to keep them clean. For stainless steel trolleys, we recommend avoiding strong acids and abrasive cleaners.
Yes, we have spare parts such as wheels and other components to ensure your trolley lasts over time. Contact us to order spare parts.
Our trolleys combine durability, ergonomics and versatility. With smart design and customization options, we offer products that are both practical and aesthetic.